Shipping policy

Shipping Policy

Last Updated: August 4, 2026

At Ujjwal Sports, we are committed to delivering your favorite sports equipment quickly, safely, and efficiently. Please read our shipping policy below before placing your order.

1. Order Processing

All orders are processed within 1–2 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
During peak seasons, festivals, or sale events, processing may take slightly longer.

2. Shipping Coverage

We currently ship across India to all serviceable PIN codes through our trusted courier partners.

At this time, we do not offer international shipping.

3. Delivery Timeline

Estimated delivery time after dispatch:

Metro Cities: 2–5 business days
Tier 2 & Tier 3 Cities: 3–7 business days
Remote Locations: 5–10 business days

Please note that delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or other unforeseen circumstances.

4. Shipping Charges

Free Shipping may be available on selected products or promotional offers.
Any applicable shipping charges will be clearly displayed during checkout before payment.

5. Order Tracking

Once your order has been dispatched, you will receive:

A Shipping Confirmation Email and/or SMS
Your Tracking ID
Courier Partner Details

You can use the tracking number to monitor your shipment in real time.

6. Delivery Attempts

Our courier partners usually make 2–3 delivery attempts.

If the package cannot be delivered due to an incorrect address, customer unavailability, or refusal to accept the shipment, the order may be returned to us. Additional shipping charges may apply for re-dispatch.

7. Incorrect Shipping Address

Please ensure that your shipping address, contact number, and PIN code are accurate before placing your order.

Ujjwal Sports is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

8. Damaged or Missing Packages

If your package arrives damaged, tampered with, or if any item is missing:

Notify us within 48 hours of delivery.
Share clear photographs of:
- The outer packaging
- Shipping label
- Damaged product (if applicable)
- An unboxing video (recommended)

Claims made after 48 hours may not be eligible for resolution.

9. Partial Shipments

If your order contains multiple products, they may be shipped separately depending on product availability or warehouse location. There will be no additional shipping charge for split shipments.